In the world of pop culture and comic book collectibles, one of the biggest players in the market is BigBadToyStore (occasionally abbreviated to BBTS). One question that often comes up, however, is simply is BigBadToyStore legit?
The short answer is: yes. There’s a reason that BigBadToyStore has earned a reputation as one of the most popular online destinations for collectors. Below we break out the reasons why we’ve been shopping with BBTS for years.
Prices
While some argue that BBTS’ prices are steep, do a quick search online and you’ll find that they offer products that are in line – or in many cases even better – than eBay and other vendors such as Entertainment Earth. Unlike some shops that only sell high-end collectibles, BigBadToyStore also has products in a wide range of prices. In fact, we’ve actually snagged some smoking good deals from BBTS and they do occasionally have sales and discounts.
Shipping
While shipping can add on (especially for larger or more fragile pieces), in general BBTS offers reasonable prices for shipping. They also have a $4 flat rate shipping program in the US, which is definitely worth it.
Selection
One of the biggest draws for BigBadToyStore is simply the staggering selection of items they have. You can spend literally hours on their website digging through their collections and chances are you’ll find something you’re interested in. That includes big brands like Funko Pop! and more niche lines line Super 7.
Returns
If for whatever reason you do need to do a return, then BBTS is also pretty reasonable and have been great about the few returns we’ve had to do. If a figure was damaged or has a defect, they’ll assess it and replace it with a full refund. They will sometimes ask for pictures or videos (especially for higher end items) but the return and refund process is actually pretty painless.
Customer Service
In general, we’ve had pretty good experience dealing with BigBadToyStore’s customer service team. They’re friendly, knowledgeable, easy to reach and end up being pretty helpful. They even have a Help Center which we’ve had to use on a few occasions and which allows you to get support for whatever issue you’re running into.
Reputation
While there are always going to be haters and a few collectors who’ve had bad experiences, in general BigBadToyStore has an awesome reputation among the community (just check out a few forums and you’ll see for yourself).
Our Review of BigBadToyStore
Is BigBadToyStore legit? In our opinion the answer is a resounding yes. They have great service, great products and they’re reasonably price. Check them out for yourself and chances are you’ll be pleasantly surprised.
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